At Faddie, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward and fair return and refund process.
You may return products within 4–7 days of delivery from the date you receive your order, provided the following conditions are met:
✔ Product is unused, undamaged, and in original condition
✔ All tags, labels, and packaging remain intact
✔ No signs of wear, stains, or odor
✔ Accompanied by the original invoice/order number
✔ Add unboxing or opening video must to claim any damages, Otherwise we are not responsible for any damaged products
Please note:
Items such as final-sale products, clearance items, or personalized/customized products may not be eligible for return unless defective.
To start a return:
Returns can be made in any of the following ways:
📌 Faddie Return Pickup
We will schedule a pick-up from your address. Return shipping charges may apply and will be communicated before confirmation.
📌 Self-Ship Returns
You may courier the return to our address (provided in the return confirmation email).
Return shipping cost is to be borne by the customer unless the return is due to our error (damaged or wrong item delivered).
Make sure to securely pack the product and include your invoice inside the package.
Once we receive your return, our team will:
✔ Inspect the product quality
✔ Verify eligibility
This process typically takes 2–4 business days.
Approved refunds will be issued as:
🔹 Store Credit / Gift Card (Recommended — fastest)
🔹 Original Payment Method (refund to card/bank)
Refund timelines:
We’ll notify you via email when the refund is processed.
If you want to exchange size or variant:
✔ Request must be made within 7 days of delivery
✔ Exchanges are subject to availability
✔ Exchange shipping charges may apply
✔ Exchange request will be approved within 2 working days and exchange product will be delivered within 3-4 working days.
Contact us with:
If your product arrives:
❌ Damaged
❌ Defective
❌ Incorrect item
Please contact us within 48 hours of delivery with clear photos.
We’ll issue a replacement or full refund at no extra cost.
Orders can be cancelled before shipping.
If the order has already shipped, you may process a return once delivered (as above).
If you have questions regarding returns or refunds:
📧 Email: dikshagarments6@gmail.com
📍 Address: Ahmedabad, Gujarat, India
📞 Phone: + 91 82001-14534
