Shipping Policy for Faddie.in

Thank you for shopping with Faddie. We are committed to delivering your order in a timely and secure manner. This Shipping Policy outlines how we process, ship, and deliver your orders across India.

1. Overview

All orders placed on www.faddie.in are processed within:

Processing Time:
[1–2 business days]

Processing includes:

  • Order confirmation
  • Product packing
  • Handover to the courier partner

Orders placed:

  • Before [Cut-off Time — 2:00 PM] → Processed the same business day.
  • After the cut-off time → Processed the next business day.

Orders placed on:

  • Sundays
  • Public holidays

will be processed on the next working day.


2. Shipping Coverage

Faddie currently delivers across:

✔ Pan India

We ship to:

  • Residential addresses
  • Commercial addresses
  • Most serviceable PIN codes in India

If your PIN code is not serviceable, you will be notified during checkout.


3. Shipping Charges

Shipping charges are calculated based on:

  • Order value
  • Delivery location
  • Promotional offers (if applicable)

4. Estimated Delivery Timeline

Delivery timelines depend on your location.

  • Metro Cities => [2–4 business days]
  • Tier 2 Cities => [3–5 business days]
  • Remote Areas => [5–7 business days]

These timelines begin after order dispatch, not order placement.

Delivery timelines may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Unforeseen operational issues

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via:
    • SMS
    • Email
    • WhatsApp (if applicable)

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders.

COD availability depends on:

  • PIN code serviceability
  • Order value
  • Customer history (if applicable)

We reserve the right to:

  • Disable COD for certain locations
  • Disable COD for high-risk orders

7. Delivery Attempts

Our courier partners will attempt delivery:

Up to [2–3 attempts]

If delivery fails due to:

  • Incorrect address
  • Unavailability
  • Refusal to accept delivery

the order may be:

  • Returned to our warehouse
  • Cancelled automatically

Re-shipping charges may apply


8. Shipping Delays

While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Transport disruptions
  • Government restrictions
  • Festival seasons
  • High order volumes

We appreciate your patience in such situations.


9. Incorrect Address Disclaimer

Customers must ensure that:

  • Shipping address is accurate
  • Contact number is correct

Faddie will not be responsible for delays or losses due to:

  • Incorrect addresses
  • Incomplete delivery details

If an address correction is required:

Please contact us immediately at:

Email: dikshagarments6@gmail.com
Phone: +91 94281 07100 | +91 82001 14534


10. Undelivered / Returned Orders (RTO)

Orders may be returned to us due to:

  • Failed delivery attempts
  • Refusal to accept delivery
  • Incorrect address

Once received back:

  • Refunds (if prepaid) will be processed
  • Shipping charges may be deducted

Re-shipping may require:

  • Additional shipping charges

11. Damaged or Missing Items

If your order arrives:

  • Damaged
  • Tampered
  • Missing items

Please report within:

[24–48 hours] of delivery

Contact us with:

  • Order ID
  • Product photos
  • Packaging photos
  • Unboxing video

Contact:
Email: dikshagarments6@gmail.com
Phone: +91 94281 07100 | +91 82001 14534


12. Shipping Partner

We partner with trusted courier services such as:

  • [Shiprocket]

These partners help ensure reliable and secure delivery


13. International Shipping

Currently:

❌ We do not offer international shipping


14. Contact Us

If you have questions about shipping:

📧 Email: dikshagarments6@gmail.com
📞 Phone: + 91 82001-14534
🌐 Website: https://faddie.in

Customer Support Hours:
[Monday–Saturday | 11:00 AM – 7:00 PM]

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